We aim to deliver before your arrival, but in busy weeks, cleaning and inspection may delay access to the unit. You'll typically receive your order by 5 pm.
Refrigerated and frozen items will be stored appropriately. All other items will be arranged neatly on the counter.
Yes! When using the online store, simply include your specific grocery requests in the "Notes" section. We will make every effort to accommodate your requests.
Contact us at (512) 859-4700 or travel@key.co to make changes to your order after submitting.
You will have the option to allow substitutions at checkout. Due to limited availability and disrupted supply chains, we may be unable to provide every item detailed on your grocery list. Please know we will make our best effort to make substitutions to your list unless otherwise noted.
Frequently Asked Questions
If you have any questions, please contact us at (512) 859-4700 or travel@key.co.